Extra Space Storage - 7011 - Chicago - N Clybourn Ave
Extra Space Storage - 7011 - Chicago - N Clybourn Ave
Chicago, IL 60614
Facility Features
Elevator available
Fenced and lighted
Video cameras on site
Vehicle requires insurance
Electronic gate access
Vehicle requires title
Handcarts available
Moving supplies for sale
Manager lives on-site
Email billing available
Accepts mail/packages for tenants
Auto-pay available
Vehicle must be running
Vehicle requires registration
Insurance required
Insurance available
Homeowners/renters insurance accepted
Cash accepted
Checks accepted
Office Hours
Sun: Closed
Mon: 9:30 AM - 6:00 PM
Tue: 9:30 AM - 6:00 PM
Wed: 9:30 AM - 6:00 PM
Thu: 9:30 AM - 6:00 PM
Fri: 9:30 AM - 6:00 PM
Sat: 9:00 AM - 5:30 PM
Access Hours
Sun: 6:00 AM - 10:00 PM
Mon: 6:00 AM - 10:00 PM
Tue: 6:00 AM - 10:00 PM
Wed: 6:00 AM - 10:00 PM
Thu: 6:00 AM - 10:00 PM
Fri: 6:00 AM - 10:00 PM
Sat: 6:00 AM - 10:00 PM
About Extra Space Storage - 7011 - Chicago - N Clybourn Ave
Extra Space Storage - Chicago - N Clybourn Ave is a top-notch self-storage facility located in the upscale neighborhood of Chicago, IL. Known for its state-of-the-art amenities, secure units, and friendly customer service, this facility offers the best storage options in the city.
The facility is conveniently located near the Erikson Institute, a renowned institution that prepares graduates for leadership roles in child development and early childhood education. As such, many Erikson Institute students use Extra Space Storage - Chicago - N Clybourn Ave for storing their personal belongings and academic materials.
The sleek and modern building boasts multiple indoor storage units, climate-controlled units, and even outdoor parking options for vehicles. The units come in various sizes, making it easy for customers to find a storage solution that fits their needs.
Additionally, Extra Space Storage - Chicago - N Clybourn Ave is surrounded by great amenities, including several restaurants and cafes, shopping centers, and parks. The facility is easily accessible via public transportation routes, so customers can get to their storage units with ease.
Reviews for Extra Space Storage - 7011 - Chicago - N Clybourn Ave
I am truly disappointed with my experience at Extra Space Storage Lincoln Park. I need to share my experience to inform others about the issues I encountered. While the manager Marisol and Arnold were polite, they seemed to make up their process as they went, strictly adhering to orders from 'the owner'. With that said they delivered little kindness and even less service.
I entrusted Extra Space Storage with my personal belongings, including important documents, photos, financial documents for safekeeping. However, when I found myself in a situation where I needed to resolve outstanding storage fees, the facility failed to uphold the basic principles of fairness, communication, and adherence to legal processes.
Despite making a proactive offer to pay and vacate my storage unit, I was shocked to discover that the facility proceeded with auction without notifying me whether or not my bid to pay and vacate the unit had been accepted. I reached management by phone before the auction had closed and was informed my offer had been accepted. I only needed pay in cash at the branch that day. I arrived at the facility as instructed, only to be greeted by a locked office door and a sign stating, "Management on the property." This left me in a state of confusion and frustration.
In summary, my experience with Extra Space Storage in Lincoln Park, Illinois, has been marked by incompetence, negligence, and a complete disregard for their customers' needs and rights. If we are able to resolve this issue we can address the nicer amenities and facilities. Without trust and communication those won't do future customers any good. I implore anyone considering using their services to think twice and explore alternative storage solutions that prioritize customer satisfaction, fairness, and adherence to legal procedures.
- Customer, 09/22/2023
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